The Stramaglio Show

Change for Good: A Sales Leader's Blueprint for Growing a Modern Dealership | Next Week's Life | Episode 16

On this episode of The Stramaglio Show, Mike welcomes Jeremy Reimers, VP of Sales and Marketing at Capital Business Systems in Colorado, for a candid conversation about sales leadership, technology adoption, and what it takes to grow a dealership in a rapidly evolving industry.
Jeremy shares his unlikely path into the office technology channel — from IT and software roots to beverage distribution to a phone call that changed everything. He opens up about navigating COVID as a brand-new sales leader, building automation-driven marketing and sales systems, and how Capital has grown beyond copiers and printers into managed network services, unified communications, and document management.
From attracting Gen Z talent to embracing robotics, cybersecurity, and AI, Jeremy brings a fresh, practical perspective on what dealers need to do to stay relevant — and why change for the right reasons is the only real strategy. Plus, his ECS takeaways, his philosophy on generalist vs. specialist sales teams, and of course, his favorite Frank Sinatra song.
Timestamps00:00 Introducing Jeremy Reimers04:08 Evolving Sales and Marketing Strategies08:48 Navigating Sales Through COVID13:00 Company Growth and Future Talent17:58 AI in Sales Training and Development22:15 Personal Insights and Family Ambitions25:31 Industry Outlook and ECS Takeaways30:39 Embracing Constant Change33:57 Multi-Dimensional Sales Reps-----------------------------------------------------------------------------------------------------------------------------------Show LinksLearn more about Stramaglio Consulting: https://stramaglioconsulting.com/Facebook: https://www.facebook.com/NextweekslifepodcastInstagram: https://www.instagram.com/nextweekslifepodcast/LinkedIn: https://www.linkedin.com/company/next-week’s-life-podcast/Youtube: https://www.youtube.com/channel/UCEMWp0DB0L9yrKSQhhNniow

Humility Is Strength: Leading With Character the Navy SEAL Way | Next Week's Life | Episode 15

On this episode of The Stramaglio Show, Mike welcomes Captain Tom Chaby, a retired Navy SEAL with 26 years of service and 11 years of total deployment time. From a broken home in suburban New York to the highest levels of Naval Special Warfare, Tom's journey is a masterclass in purpose, resilience, and the pursuit of something greater than yourself.
Tom shares what it truly means to lead in one of the world's most demanding environments, why humility and vulnerability are strengths, and why real leadership starts with leading yourself. He also brings those principles into the business world, working with companies like DEX Imaging to drive professional development, team effectiveness, and performance optimization.
Tom shares his deep commitment to The Honor Foundation, an organization that helps Navy SEALs and special operators transition from military to civilian life. Learn more about The Honor Foundation: www.honor.org
The episode closes with Tom's advice to anyone in the imaging channel: focus on process over outcome, stay neutral through the highs and lows, and trust the people around you.
-----------------------------------------------------------------------------------------------------------------------------------Show LinksLearn more about Stramaglio Consulting: https://stramaglioconsulting.com/Facebook: https://www.facebook.com/NextweekslifepodcastInstagram: https://www.instagram.com/nextweekslifepodcast/LinkedIn: https://www.linkedin.com/company/next-week’s-life-podcast/Youtube: https://www.youtube.com/channel/UCEMWp0DB0L9yrKSQhhNniow

Innovation, Automation, and the Next Generation of Leadership | Next Week's Life | Episode 14

On this episode of The Stramaglio Show, Mike welcomes Tim Szczygiel, CEO and President of SalesChain LLC, and Matt Szczygiel, Chief Marketing Officer, for a conversation about innovation, leadership, and the evolving future of the office technology channel.
Tim shares the origin story behind SalesChain, from his early work building e-commerce systems at GE Capital to launching a platform focused on helping dealers sell more efficiently. Over the past two decades, SalesChain has evolved from a CRM perception into a powerful ecosystem that connects quoting, financing, documentation, and order processing across the dealer landscape.
Matt brings a next-generation perspective, discussing the importance of community engagement, integration, and thoughtful adoption of technologies like AI. Together, the father and son reflect on culture, adaptability, and why embracing change is essential for dealers who want to thrive in the years ahead.
-----------------------------------------------------------------------------------------------------------------------------------Show LinksLearn more about Stramaglio Consulting: https://stramaglioconsulting.com/Facebook: https://www.facebook.com/NextweekslifepodcastInstagram: https://www.instagram.com/nextweekslifepodcast/LinkedIn: https://www.linkedin.com/company/next-week’s-life-podcast/Youtube: https://www.youtube.com/channel/UCEMWp0DB0L9yrKSQhhNniow

Carrying Forward the Values That Built America | Next Week's Life | Episode 13

On this episode of The Stramaglio Show, Mike Stramaglio is joined by Medal of Honor recipient James “Doc” McCloughan and his associate Adrian Kozakov for a powerful conversation on service, sacrifice, and legacy.
Doc shares the remarkable story behind receiving the Medal of Honor nearly five decades after his heroic actions as a combat medic in Vietnam. Rather than focusing on recognition, he centers the moment on his fellow soldiers, the lives lost, and the responsibility that comes with surviving. His reflections reveal a lifelong commitment to humility, teaching, and preparing others to face their own challenges with courage.
Adrian expands the conversation to the future, highlighting the importance of preserving the values of the Congressional Medal of Honor through education, leadership, and corporate support. Together, they issue a clear call to action for leaders to help carry these values forward for generations to come.
Visit medalofhonordetroit.com to learn how you can ensure these values and inspire generations to come for the next 250 years of America. 
Chapters00:00 Welcome and Introductions03:26 Defining Service and Values05:36 Receiving the Medal of Honor13:14 Impact and Core Values20:13 Adrian’s Mission and Support27:49 The Ultimate Sacrifice and Future Hope
-----------------------------------------------------------------------------------------------------------------------------------Show LinksLearn more about Stramaglio Consulting: https://stramaglioconsulting.com/Facebook: https://www.facebook.com/NextweekslifepodcastInstagram: https://www.instagram.com/nextweekslifepodcast/LinkedIn: https://www.linkedin.com/company/next-week’s-life-podcast/Youtube: https://www.youtube.com/channel/UCEMWp0DB0L9yrKSQhhNniow

An Industry United in Philanthropy | Next Week's Life | Episode 12

On this special year-end episode of The Stramaglio Show, Mike Stramaglio is joined by Greg Welchans, President and CMO of Distribution Management, Inc., and Katie Doyle, AVP of Corporate Philanthropy at City of Hope. The conversation weaves together industry leadership, personal journeys, and a powerful mission to eradicate cancer and diabetes. Greg shares his path through the office products industry, the mentors who shaped his leadership style, and his three-decade commitment to City of Hope. Katie offers insight into City of Hope’s groundbreaking work in precision medicine, artificial intelligence, early detection, and compassionate care, while underscoring the urgency and hope behind its mission. Together, they highlight the generosity of the industry, the role of technology in advancing healthcare, and the responsibility leaders have to give back. The episode closes with messages of health, gratitude, and optimism for the year ahead.
Chapters00:00 Introducing Our Guests04:00 City of Hope’s Mission & Progress08:42 Industry’s Support for City of Hope13:59 Technology & Mentorship in Industry19:05 Industry Outlook & Next-Gen Leaders24:19 City of Hope’s Vision & Slogan29:32 Personal Hope & Holiday Wishes
Guest LinksCity of Hope: https://www.cityofhope.org/givingDistribution Management: https://distributionmgmt.com/
-----------------------------------------------------------------------------------------------------------------------------------Show LinksLearn more about Stramaglio Consulting: https://stramaglioconsulting.com/Facebook: https://www.facebook.com/NextweekslifepodcastInstagram: https://www.instagram.com/nextweekslifepodcast/LinkedIn: https://www.linkedin.com/company/next-week’s-life-podcast/Youtube: https://www.youtube.com/channel/UCEMWp0DB0L9yrKSQhhNniow

Mentors, Margin, and Making the Right Moves | Next Week's Life | Episode 11

On this episode of The Stramaglio Show, Mike Stramaglio welcomes industry veteran John Kuchta, who reflects on 55 years in the channel and why he believes the future is brighter than ever. John shares how taking a family business forward after his father’s passing shaped his leadership, and how industry communities helped him learn the financial discipline to build a profitable, people-first operation.
John also walks through his decision to sell Lincoln Office Equipment to Brad Knepper and All Copy Products, with a focus on protecting employees and planning for succession. The conversation turns to what is coming next, including AI, quantum computing, and emerging materials like graphene, plus how All Copy Products is encouraging practical AI adoption through daily use and internal momentum. The episode closes with John’s advice for the next generation: keep trying, take care of your people, and never stop learning.
Chapters:00:00 Welcome and Early Career07:29 Selling Lincoln Office Equipment10:12 Future of Industry: AI & Quantum Computing13:02 Industry Generosity and Young Talent17:17 Next Generation Leaders and Advice20:31 Evolution of ECS and AI Adoption25:56 Legacy, Customer Care, and Future Outlook
Guest Links: All Copy Products: https://www.acp.com/-----------------------------------------------------------------------------------------------------------------------------------Show LinksLearn more about Stramaglio Consulting: https://stramaglioconsulting.com/Facebook: https://www.facebook.com/NextweekslifepodcastInstagram: https://www.instagram.com/nextweekslifepodcast/LinkedIn: https://www.linkedin.com/company/next-week’s-life-podcast/Youtube: https://www.youtube.com/channel/UCEMWp0DB0L9yrKSQhhNniow

Generation Next: How DLL is Building Tomorrow’s Sales Leaders | Next Week's Life | Episode 10

On this episode of The Stramaglio Show, Mike sits down with Howard Bonus, longtime executive at DLL, to talk about the evolution from traditional print into a broader, technology-driven workplace ecosystem. Howard shares how DLL is approaching “print and non-print” growth globally, why AI and robotics currently focus on optimizing existing processes, and how dealers can marry their print portfolios with emerging IT and security offerings to grow faster. He and Mike explore consolidation, the classic 80/20 rule in dealer performance, and a powerful IDC prediction that, “By 2028, 40% of organizations currently under a print services contract will seek to consolidate print and IT services under one contract through a "single source" provider.” (Source: IDC FutureScape: Worldwide Imaging, Printing, and Document Solutions 2026 Predictions. IDC #US53858425, October 2025.)
Howard also gets personal, reflecting on lessons from his early days in the restaurant business, the mentors who shaped his leadership philosophy, and the Generation Next program he helped build to bring young sales talent into the industry. They wrap with advice for emerging leaders, DLL’s commitment to enhancing customer experience first, and, of course, Howard’s favorite Frank Sinatra tune, “New York, New York."
Chapters:00:00 Welcome and Introduction to Howard Bonus04:03 DLL’s Alignment with Technology Evolution08:10 Industry Outlook and Market Convergence14:50 DLL’s Vision and Philosophy19:12 Personal Insights and Future Growth22:35 Advice for Young Professionals and Mentorship27:54 Career Pride and Future Engagements
Guest Links:DLL Website: https://www.dllgroup.com/enHoward's LinkedIn: https://www.linkedin.com/in/howard-bonus-10749718
-----------------------------------------------------------------------------------------------------------------------------------Show LinksLearn more about Stramaglio Consulting: https://stramaglioconsulting.com/Facebook: https://www.facebook.com/NextweekslifepodcastInstagram: https://www.instagram.com/nextweekslifepodcast/LinkedIn: https://www.linkedin.com/company/next-week’s-life-podcast/Youtube: https://www.youtube.com/channel/UCEMWp0DB0L9yrKSQhhNniow

Beyond Print: A Blueprint for Diversification and Growth | Next Week's Life | Episode 9

On this episode of The Stramaglio Show, Mike sits down with Brad Knepper, President of All Copy Products, for a candid and inspiring conversation about leadership, loyalty, and risk-taking. From humble beginnings in Iowa to building one of the industry’s top independent dealerships, Brad shares how a $500,000 loan at 43% interest launched a 26-year journey that now drives over $140M in revenue.Brad opens up about the power of long-term relationships, surrounding himself with trusted colleagues, and maintaining aggressive growth through diversification—expanding into IT, VoIP, security, apparel, and even AI. He discusses evolving compensation strategies, the critical mindset shift from print to services, and why he still loves this business just as much as he did on day one. Honest, self-aware, and driven, Brad’s message to the industry is clear: stay positive, embrace change, and lead boldly. 
00:00 Brad Knepper’s Journey to All Copy03:17 The Power of a Dedicated Team06:05 Entrepreneurial Roots and Philanthropy09:50 Strengths, Weaknesses, and Risk-Taking12:48 Culture and Succession Planning15:07 Diversification and Future Growth19:19 Production Print and Industry Outlook22:15 Advice and Compensation Strategies25:34 AI Integration and Dealer Position28:03 Industry Outlook and Final Thoughts
Guest LinksAll Copy Products: https://www.acp.com/
-----------------------------------------------------------------------------------------------------------------------------------Show LinksLearn more about Stramaglio Consulting: https://stramaglioconsulting.com/Facebook: https://www.facebook.com/NextweekslifepodcastInstagram: https://www.instagram.com/nextweekslifepodcast/LinkedIn: https://www.linkedin.com/company/next-week’s-life-podcast/Youtube: https://www.youtube.com/channel/UCEMWp0DB0L9yrKSQhhNniow