From Office Tech to Managed IT: Novatech’s Strategic Path to Growth | The Stramaglio Show | Episode 4

On this episode of The Stramaglio Show, Mike Stramaglio sits down with Brandon Jarrett and Ted Becker to explore how Novatech drives a unified company culture across its office technology and managed IT services divisions. Brandon and Ted share how cross-team collaboration, shared training, and integrated talent development keep the organization focused on delivering holistic solutions.
They discuss Novatech’s ambition to be a Total Solutions Provider (TSP), offering comprehensive technology services backed by top-tier customer support. Even amid market uncertainty, Novatech sees opportunity, expanding managed security services, embracing innovation, and cautiously advancing AI tools to improve internal operations and client service. Mike also draws out their advice for young professionals: challenge the status quo, embrace technology, and seize the industry’s rich career growth opportunities. Tune in for a great episode, and don't forget to like and subscribe!

00:00 Welcome to the Stramaglio Show
01:00 Meet the Guests: Ted Becker and Brandon Jarrett
02:02 Insights from ConnectWise
03:09 Navigating Business Integration
05:10 Finding Quality Talent
09:21 Novatech’s Brand and Culture
15:05 The Future of IT Services
16:40 AI in the Workplace
19:01 Personal Journeys and Mentorship
24:00 Advice for Young Professionals
27:05 Key Qualities in New Recruits
28:45 A Touch of Sinatra

Guest Links:
Website: https://novatech.net/
Ted's LinkedIn: https://www.linkedin.com/in/tedbecker/
Brandon's LinkedIn: https://www.linkedin.com/in/brandonjarrett/

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Show Links
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